Customer Service

Customer Service Advisor

Customer Service Advisor

Bridges Estate Agents is a dynamic and leading player in Estate Agency across Surrey and Hampshire, committed to delivering unparalleled customer service. We are currently seeking a motivated and confident individual to join our team as a Customer Service Advisor. 

Roles and Responsibilities: 

As a Customer Service Advisor, you will play a pivotal role in maintaining and enhancing our commitment to delivering exceptional customer service. Your responsibilities will include: 

 

  • Elevate customer service to an extraordinary level, leaving a positive and memorable mark on each interaction. 
  • Meticulously ensure customer satisfaction by going above and beyond in addressing every call or enquiry. 
  • Demonstrate a commitment to efficiency by promptly addressing and resolving all inbound enquiries. 
  • Focus intently on resolving issues within the same day, showcasing a dedication to timely issue resolution. 
  • Navigate and expertly manage calls, showcasing your ability to handle challenging situations. 
  • Be an expert in navigating Bridges CRM’s and partner CRM systems. 
  • Take charge of diary management with a keen eye for detail, ensuring schedules are meticulously coordinated and optimised for efficiency across all Bridges Branches. 
  • Establish and maintain open, effective communication channels with all branches, vendors, clients, and relevant partners. 

Qualifications and Requirements: 

  • Excellent communication and interpersonal skills. 
  • Strong organisational and time-management abilities. 
  • Results-driven with a focus on achieving KPIs. 

If you are a dedicated and experienced Customer Service Advisor looking to take on a challenging and rewarding role with a leading Estate Agency, we want to hear from you!  

Click here to apply for Customer Service Advisor NOW

VALUE MY PROPERTY TODAY

Lets get started! Our valuations are based on our extensive knowledge of the whole of the market.

Get a valuation

RELATED ARTICLES

Customer Service

Sales Weekend Viewing and Admin Assistant Over the last 30 y…