Executive Client Manager

Executive Client Manager

PERFORMANCE, PROFILE and REPUTATION are the fundamental aspects of the role.

You will have a great track record of Listing & Selling and be responsible for listings in your patch and increasing market share.

You will be involved in the sale, valuation and listing of residential properties, whilst ensuring that at all times our customers receive the highest level of service to make a difference during their move.

You will possess good people management skills and have a flair for generating new business.

Job Purpose:

• Increase our profile and brand and build upon our successes.
• Carry out and run existing systems/processes to ensure that we hit ALL business objectives.
• Build and be part of a motivated team to challenge for top spot in town.
• Help grow the office turnover and profit by delivering our strategy and implement new strategies.
• To manage the service levels and standards and ensure clients, contacts and the locals receive an appropriate, competent and high level of service.
• To evolve into a high level member of the team at Bridges with the emphasis of long term progression and running a flagship office in the group when the opportunity arises.

Responsible For:

• Ensuring the efficient operation of the department.
• Board presence and profile in your area.
• The team delivering strategies passed on and running an organised well run office.
• Competency and composed decision making.
• Training, developing and helping your staff achieve their targets and goals.
• Overseeing compliance and service levels.
• Winning high levels of business personally and as a team.
• As well as residential sales, conveyancing, mortgage and land referrals and the growth of all these elements.
• To work closely with the Lettings Department to grow Landlords which in the longer term will become Vendors.
• Your offices referral network and contact databases to increase “word of mouth” business.
• To make every effort to nullify grievances.

Salary:

Based upon experience.

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