OFFICE COORDINATOR – SALES & LETTINGS

The Role – Overview:  

Working alongside our fantastic Sales and Lettings teams in all our nine branches with a keen eye for detail, strong communication and presentation skills.  Our Coordinators are invaluable to ensure the smooth running of our offices and most importantly, share our desire to deliver outstanding customer service every time and provide support to the active team to achieve the goals of the office. 

Office responsibilities: 

Assist the Group across multiple aspects including, but not limited to: 

• Ensuring compliance with all relevant legislation 
• Overseeing company processes and monitoring for department 
• Reporting key data to senior management 
• Updating tracking spreadsheet for Sales and Lettings  
• Update and maintain letter templates 
• Uploading and sending contracts via Adobe Sign and DocuSign 
• Ensure key info such as lease length, tax banding etc. is inputted onto our CRMs 
• Monitor outstanding EPCs 
• Administer Anti-Money Laundering checks and liaise with 3rd party provider 
• Assist the Sales and Lettings team with photo and or video ordering and editing 
• Email memorandum of sales to all parties 
• Build, order and supply window cards to Sales and Lettings branches and ensure office windows are refreshed 
• Design and send leaflets to the printers, distribute to branches 
• Bridges digital newspaper; collating and proof checking properties 
• Board ordering for both Sales and Lettings  
• Assist with KPIs and end of month reporting 
• Ensure that property particulars are well presented and approved by our clients 
• Support senior management with new projects and onboarding 3rd party processes  
• Maintain and update admin process 
• Train new starters to the department 
• Assist with recruitment into the department 
• Daily/weekly/monthly checks on all department work 
• Mentor admin assistant 
• Assist with rotas and door signs 
• Record any GDPR requirements/request for removal 
• Onboard new starters with IT and telecoms 
• Monitor and develop department processes and workflows 
• Ensure website and other media up to date with new staff and movers across the Group 
• Provide outstanding service to clients and customers 
• Assist with company marketing portal and daily/weekly sends 

SALARY: Based upon experience 

What We Offer: 

The Benefits 

• You would be working for one of the most successful agents in Surrey, Hampshire and Berkshire  
• Outstanding salary packages 
• Promotion and career progression opportunities through structured pathways 
• Mentoring and professional development from the very best in the business  
• Bridges are committed to personal employee development 
• 31 days annual leave on joining – this increases the longer you are with us 
• Annual achievement awards 
• Regular incentives and competitions 
• A casual professional dress code 
• We offer a family business working environment – you are not a number to us 
• Workplace pension 
• Directors and decision makers that are on the shop floor 
• Employee Assistance Programme – offering round the clock support for employees and immediate family   
• Exciting working environments and company culture 
• Longevity Award for employees – the longer you are with us the more annual leave and benefits you accrue  
• We actively support our Charity Partners and work with local communities  

About You: 

• A proven track record of sales in the property industry 
• The attitude and the desire to be a market leading agent 
• Desire to learn and adapt to new challenges and embrace a new environment 
• Ability to work in a fast- paced environment and thrive 
• Full UK driving licence (automatic or manual) and business insurance for your vehicle 

Click here to apply for Office Coordinator NOW