Company Update

Over the last 30 years our growth has been powered by repeat customers, trust from our locals and word of mouth referrals.

In 2022 we understand how important online reviews also are for Bridges and our future growth. So, when we received this google review from Mr Grannell earlier this week we were delighted to see that the customer experience Tony Raffermati (our founder) offered to his clients when he opened the first Bridges in 1991 is still going strong throughout our offices over 30 years later.

“We purchased our first property through Bridges over 30 years ago. This was at very beginning of their long and successful journey to establishing themselves as a leading and highly regarded Estate Agent with offices across Surrey and Hampshire. Based on our experience, this has been achieved through creating teams of highly trained, experienced, committed and customer focused staff and industry leading innovation. Our most recent sale was managed by Ben in the Ash Vale office. He was with us from valuation through to completion, keeping us informed of progress and resolving issues when required. Ben was very approachable and responsive. His positive and cheerful disposition was reassuring just when we needed it. Thank you Ben”  Philip Grannell.

When reading Mr Grannell’s positive comments and google review Tony remembered the sale vividly.

“I remember selling Mr Grannell’s first property in the first year of opening the Ash Vale office, when opening the doors my number one priority was a 5-star experience, getting the clients results beyond their expectations and making sure they told their friends, families and neighbours about the new agents in town.  I sold Mr Grannell’s property in Ash Vale and found them their next home. Strangely, their next-door neighbours also sold their house through me and bought a house opposite their new home, 2 doors away! A great result all round and I’m delighted to hear that they are still receiving from our teams the 5-star service I built Bridges on.

I’d like to take this opportunity to thank all the Bridges clients, past and present. Thanks for coming back to us, thanks for telling your friends, families, and neighbours about your Bridges’ experience and for recommending us! It really does mean a lot to me and The Bridges family!  If I helped you buy or sell property in Ash or Ash Vale years ago (which is quite likely) and you’d like to use the Bridges’ property expertise again, you can contact us via www.bridges.co.uk/valuation please let the team know about your experience with me, I love hearing where my old clients are now!”

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