EXECUTIVE CLIENT MANAGER – RESIDENTIAL

EXECUTIVE CLIENT MANAGER – RESIDENTIAL

The Role – Overview:  

Building on your track record of high level instructions and sales, you will have experience in forming strategy to grow market share and also harness the power of the team around you to do so.  you will continue to develop your skills with a focus on market share growth in a competitive market. The help and performance you bring to the team and their drive for success will be at the top of your agenda whilst building a pipeline in line with the company’s expectations. 

• Play an integral part in increasing our profile and brand and build upon our successes. 
• Follow the systems and processes built at Bridges to ensure that you are playing your part in hitting all business objectives and your personal KPI’s. 
• Be part of a motivated team to challenge for top spot in town and grow market share. 
• Help grow the office turnover and profit by delivering our strategy. 
• Effective client management to achieve the client’s goal of a sale. 
• Ensure clients, contacts and the locals receive an appropriate, competent, and high level of service. 
• Work hard at your personal Pathway and KPI’s to progress onto being a Valuation Manager 
• Maintain high standards of professionalism, personal presentation, and communication always  
• Maintain the public perception of the company through boards, photos, and office presentation. 
• Generate valuations and instructions from our database and tout activity and building relationships with locals. 
• Carry out your own and others viewing appointments focused on achieving an offer on the property and provide high quality feedback to the vendor. Assist in team duties such as canvassing and touting. 
• Adhere to the company’s expectations on compliance and service levels. 
• Effectively refer to our partners on Financial Services and Conveyancing 
• Work closely with the lettings department to grow landlords which in the longer term will become vendors. 

What We Offer: 

The Benefits 

• You would be working for one of the most successful agents in Surrey & Hampshire  
• Outstanding salary packages, including unrivalled uncapped commission structures  
• Promotion and career progression opportunities through structured Pathways 
• Mentoring and professional development from the very best in the business 

• Training and development from industry leading external trainers alongside our internal training programmes 

• Bridges are committed to personal employee development – NAEA & ARLA 
• Time off in lieu of weekends worked, plus additional time off in lieu for KPI achievement (role specific) 
• 31 days annual leave on joining – this increases the longer you are with us!  

• Annual achievement awards 
• Regular incentives and competitions 

• A professional but relaxed dress code 
• We offer a family business working environment – you are not a number to us.  
• Fast Track opportunities 
• Paid membership of professional bodies (subject to qualifying period)  
• Workplace Pension 

• Directors and decision makers that are on the shop floor 

• Employee Assistance Programme – offering round the clock support for employees & immediate family   
• Exciting working environments and company culture 

• Longevity Award for Employees – the longer you are with us the more holiday you have and the more benefits you accrue  
• We actively support our Charity Partners and work with local communities  
• Mileage allowance  

About You 

• A proven track record on instructions and sales within estate agency. 
• Ability to form a strategy for market share growth 
• Be able to demonstrate the ability to close for business and maintain strong fees 
• Desire to learn and adapt to new challenges and embrace a new environment 
• Ability to work in a fast- paced environment and thrive 
• Full UK driving licence (automatic or manual) and business insurance for your vehicle   

Salary:

Dependent upon experience.

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