Hybrid Lettings Senior Property Manager – Hybrid

HYBRID SENIOR PROPERTY MANAGER – LETTINGS 

Why Join Bridges Estate Agents as a Senior Property Manager?

At Bridges Estate Agents, we pride ourselves on creating a friendly and supportive working environment where every team member feels valued and empowered. Our company culture is built on mutual respect, teamwork, and a commitment to excellence, making Bridges not just a place to work, but a place to thrive. As a Senior Property Manager, you’ll be part of a dynamic team that prioritises personal and professional growth, offering extensive training opportunities and career progression pathways. Join us and experience the difference of working with a market leader dedicated to exceptional service and a collaborative, uplifting workplace.

The Role – Overview:   

•  Manage portfolios of (approximately 150-160) fully managed units  
• Deal with any maintenance issues arising throughout the tenancy  
• Ensuring the LLs & TTs receive a 48-hour introductory call when a new tenant moves in  
• Carry out routine property visits on your properties, ensure that a property visit report is completed and sent to LL and TT, and any concerns highlighted to the respective party  
• Raise works orders for maintenance issues raised with LL consent  
• Liaise with contractors to ensure that maintenance tasks are completed and invoiced within 35 days of the job being raised.  
• Ensure that emergency OOH works are followed up within 24 hours  
• Actively promote our refurbishment service and project manage any refurbishment works on properties within your portfolio  
• Ensure that all FM units are fully compliant at all times and that LLs are communicated with in line with our processes and procedures  
• Negotiate deposit returns at tenancy expiry  
• Ensure all re-available properties are ready for the new tenants  
• Answer basic accounts enquiries  
• Negotiate and agree tenancy renewals  
• Follow up any late rents for rent collect and FM units   
• Assist in the management of a team member’s portfolio when they are on leave  
• Answer complex accounts enquiries from LLs & TTs  
• Train and mentor junior colleagues  
• Be able to diffuse first round complaints  
• Take on the role of assistant manager when he/she is out of the office to include but not limited to  
• Reporting on weekly/monthly figures as required  
• Produce documents  
• Hold the ARLA qualification  
• Ensure that the portfolios of any junior colleagues within your buddy group are fully compliant at all times  
• Have a clear understanding of all current legislation and be aware of any changes to legislation that has been announced for the near future.  
• Team cohesion – ensuring that the team are working together to meet clients’ needs  
• Recognising when individuals are struggling and actively offering assistance   

OTE £28k – £31k 

Hybrid Role:

• Work Arrangement: 2 days working from home, including property visit days, and 3 days in the office.

What We Offer:  

The Benefits  

• You would be working for one of the most successful agents in Surrey & Hampshire   
• Outstanding salary packages, including unrivalled commission structures   
• We offer a family business working environment – you are not a number to us.  
• Training and development from industry leading external trainers alongside our internal training programmes 
• Fast Track opportunities  
• Bridges are committed to personal employee development – NAEA & ARLA  
• Paid membership of professional bodies (subject to qualifying period)   
• Promotion and career progression opportunities through structured Pathways  
• Workplace Pension  
• Time off in lieu of weekends worked, plus additional time off in lieu for KPI achievement (role specific)  
• 31 days annual leave on joining – this increases the longer you are with us!   
• Annual achievement awards   
• Regular incentives and competitions   
• Mentoring and professional development from the very best in the business  
• Directors and decision makers that are on the shop floor   
• Handy a working environments and company culture  
• Longevity Award for Employees – the longer you are with us the more holiday you have and the more benefits you accrue   
• We actively support our Charity Partners and work with local communities   
• Mileage allowance   pp to manage your holidays, mileage claims (dependent upon role) & easy access to all your important employee documents   
• Employee Assistance Programme – offering round the clock support for employees & immediate family    
• Exciting working environments and company culture  
• Longevity Award for Employees – the longer you are with us the more holiday you have and the more benefits you accrue   
• We actively support our Charity Partners and work with local communities   
• Mileage allowance   

About You  

• Relevant experience within property sales or lettings.   
• Desire to learn and adapt to new challenges and embrace a new environment  
• Ability to work in a fast-paced environment and thrive  
• Full UK driving licence (automatic or manual) and business insurance for your vehicle    

Click here to apply as a Lettings Senior Property Manager NOW